Answer phones, transfer calls, take messages, answer voice mails, etc.
Greet all patients in a friendly and respectful manner
Answer general questions if knowledgeable, or find answer for patients
Instruct patients on any forms, signatures, etc., that are needed
Arrange for any transfer of records to or from the office
Make sure proper insurance information is obtained
Handle distressed patients with tact, respect and dignity
Maintain work and patient areas in a clean and orderly manner
Inventory and/or order any supplies needed for your areas
Carry a good disposition and helpful attitude at all times
Assist all providers and other staff
Assist patients any way necessary
Promote the practice
Take responsibility for local decision-making
Comply with all patient confidentiality policies
Communicate with staff any changes in scheduling (urgent care, etc.)
Make patient appointments and referrals
Prepare electronic charts and update as needed
Collect co-pays or any money due
Perform re-calls and confirmation calls
Prepare daily deposits
Enter data into a computer
Execute clerical work (including but not limited to)
Provide end-of-day reports
To be determined
Monday – Friday: 8:00 a.m. – 5:00 p.m.
Exact hours may change based on patient needs.
Please click here to download the application in PDF format.