Answer phones by the third ring, transfer calls, take messages, respond to voice mails, etc.
Answer general questions if knowledgeable, or find answer for patients
Instruct patients on any forms, signatures, etc., that are needed
Arrange for any transfer of records to or from the office
Ensure proper insurance information is obtained
Handle problem patients with tact and dignity
Maintain work area and patient areas in a clean and orderly manner
Inventory and/or order any supplies needed for your areas
Carry a good disposition and helpful attitude at all times
Assist all providers and other staff
Assist patients any way necessary
Promote the practice
Take responsibility for local decision-making
Comply with all patient confidentiality policies
Complete bookkeeping duties as needed
Submit all insurance claims in a timely manner
Reconcile all claims with our accounts receivable
Re-submit and follow-up on any denied or late claims in a timely manner
Communicate with patients on any questions
Communicate with insurance companies as needed
Ensure claims are coded properly with appropriate documentation
Maintain accounts receivable
Manage past due notices as needed
Provide reception duties as needed
Document employee schedules
To be determined
Monday – Friday: 8:00 a.m. – 5:00 p.m.
Exact hours may change based on patient needs.
Please click here to download the application in PDF format.