Essential Job Duties and Responsibilities:
Selling, fitting and dispensing of eyewear to patients and customers
Deliver an exceptional purchasing experience for all customers and patients
Examine written prescriptions to determine necessary specifications of lenses and frames
Recommend appropriate frames for style and prescription
Accurately complete order forms and send to supplier or laboratory for processing
Adjust and modify eyeglass frames to appropriate fit
Problem solve patient issues or concerns with eyewear performance
Collect payments and prepare daily deposits
Order and maintain optical inventory
Maintain clean and professional looking office areas
High school diploma, or equivalent
General computer knowledge, including Microsoft Office
Minimum two years of previous customer service experience
This job operates in a professional office environment and routinely uses standard office equipment such as computers, phones, photocopiers and filing cabinets
This role requires occasional movement around the clinic and office. However, occasional standing or sitting for long periods of time may occur.
Must be able to lift up to 25 pounds
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
River Valley Eye Professionals is an equal opportunity employer.
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